CVE-2026-15291 - Chat Help Plugin
CVE-2026-15291
The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.
CVE-2026-15291
HIGH
CVSS 7.5
Published 2026-07-10
Updated 2026-07-10
AI Risk High (82/100)
Active Exploit: No strong signal
Published Exploit: No public exploit references
Priority: P2 Urgent
Severity Band
HIGH
CVSS Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Affected Components
3
Reference Links
6
AI Risk Engine
High (82/100)
Exploitability
High
Active Exploitation
No strong signal
Published Exploit Status
No public exploit references
AI Context
Machine-generated threat intelligence
AI
Updated 8 days ago
AI enriched 8 days ago (2026-07-13 02:11 UTC)
Technical Summary
The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information…
Potential Impact
Severity is HIGH (CVSS 7.5). Depending on deployment context, affected components may be exposed to unauthorized actions or data integrity risk.
Exploitability Assessment
Exploitability is assessed as High based on remote code execution potential, low-bar exploit prerequisites.
Primary risk drivers: remote code execution potential, low-bar exploit prerequisites
Mitigation Recommendations
Validate affected product versions, prioritize patching, and monitor references for vendor remediation guidance. If immediate patching is not possible, apply compensating controls and limit exposure of vulnerable surfaces.
Detection & Monitoring
Track authentication anomalies, unexpected file writes, and suspicious plugin API activity around affected components.
Business Impact Lens
AI risk score 82/100 (High, High) with priority P2 Urgent. Prioritize remediation where affected components process customer data, admin sessions, or Internet-exposed workflows.
