AI enriched 3 hours ago (2026-07-31 21:24 UTC)

Technical Summary

The Support Genix WordPress plugin before 1.4.48 does not properly authorize access to support-ticket attachment downloads, allowing unauthenticated users who obtain the stored attachment file name to download other users' private ticket attachments.

Potential Impact

Severity is UNKNOWN (CVSS 0.0). Depending on deployment context, affected components may be exposed to unauthorized actions or data integrity risk.

Exploitability Assessment

Exploitability is assessed as Low based on low-bar exploit prerequisites.

Primary risk drivers: low-bar exploit prerequisites

Mitigation Recommendations

Validate affected product versions, prioritize patching, and monitor references for vendor remediation guidance. If immediate patching is not possible, apply compensating controls and limit exposure of vulnerable surfaces.

Detection & Monitoring

Track authentication anomalies, unexpected file writes, and suspicious plugin API activity around affected components.

Business Impact Lens

AI risk score 6/100 (Low, Low) with priority P5 Monitor. Prioritize remediation where affected components process customer data, admin sessions, or Internet-exposed workflows.