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CVE-2026-13262 - Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin

CVE-2026-13262

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to generic SQL Injection via the 'val' parameter in all versions up to, and including, 1.1.9 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires a valid 'get-smart-reply' nonce, which any Subscriber-level user can obtain by creating a ticket via the public frontend and visiting the resulting ticket detail page, making this effectively exploitable by any authenticated user.

CVE-2026-13262

MEDIUM CVSS 6.5 Published 2026-07-11 Updated 2026-07-13
AI Risk Elevated (70/100) Active Exploit: No strong signal Published Exploit: No public exploit references Priority: P3 Priority
Severity Band MEDIUM
CVSS Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Affected Components 1
Reference Links 10
AI Risk Engine Elevated (70/100)
Exploitability High
Active Exploitation No strong signal
Published Exploit Status No public exploit references

Threat Timeline

  1. 2026-07-11 CVE published and first recorded in the threat feed.
  2. 2026-07-13 Record updated with latest vulnerability metadata.
  3. 2026-07-14 AI technical context refreshed for mitigation and impact guidance.
  4. Now Monitoring for follow-up changes, linked references, and new related CVEs.

AI Context

Machine-generated threat intelligence

AI Updated 7 days ago

AI enriched 7 days ago (2026-07-14 08:51 UTC)

Technical Summary

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to generic SQL Injection via the 'val' parameter in all versions up to, and including, 1.1.9 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation…

Potential Impact

Severity is MEDIUM (CVSS 6.5). Depending on deployment context, affected components may be exposed to unauthorized actions or data integrity risk.

Exploitability Assessment

Exploitability is assessed as High based on remote code execution potential, low-bar exploit prerequisites.

Primary risk drivers: remote code execution potential, low-bar exploit prerequisites

Mitigation Recommendations

Validate affected product versions, prioritize patching, and monitor references for vendor remediation guidance. If immediate patching is not possible, apply compensating controls and limit exposure of vulnerable surfaces.

Detection & Monitoring

Track authentication anomalies, unexpected file writes, and suspicious plugin API activity around affected components.

Business Impact Lens

AI risk score 70/100 (Elevated, High) with priority P3 Priority. Prioritize remediation where affected components process customer data, admin sessions, or Internet-exposed workflows.

References

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