AI enriched 9 days ago (2026-07-12 10:37 UTC)

Technical Summary

The WP Support Plus Responsive Ticket System WordPress plugin through 9.1.2 does not sign or verify its guest-session cookie, allowing unauthenticated attackers to forge it and impersonate any ticket owner (identified by email address) to read, reply to, and close that person's support tickets.

Potential Impact

Severity is MEDIUM (CVSS 5.3). Depending on deployment context, affected components may be exposed to unauthorized actions or data integrity risk.

Exploitability Assessment

Exploitability is assessed as Low based on low-bar exploit prerequisites.

Primary risk drivers: low-bar exploit prerequisites

Mitigation Recommendations

Validate affected product versions, prioritize patching, and monitor references for vendor remediation guidance. If immediate patching is not possible, apply compensating controls and limit exposure of vulnerable surfaces.

Detection & Monitoring

Track authentication anomalies, unexpected file writes, and suspicious plugin API activity around affected components.

Business Impact Lens

AI risk score 52/100 (Moderate, Low) with priority P4 Planned. Prioritize remediation where affected components process customer data, admin sessions, or Internet-exposed workflows.