AI enriched 7 days ago (2026-04-09 06:28 UTC)

Technical Summary

Unrestricted Upload of File with Dangerous Type vulnerability in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System allows Upload a Web Shell to a Web Server. This issue affects ELEX WordPress HelpDesk & Customer Ticketing System: from n/a through 3.2.7.

Potential Impact

Severity is CRITICAL (CVSS 9.9). Depending on deployment context, affected components may be exposed to unauthorized actions or data integrity risk.

Exploitability Assessment

Exploitability is assessed as High based on severity and technical exposure profile.

Primary risk drivers: severity and technical exposure profile

Mitigation Recommendations

Validate affected product versions, prioritize patching, and monitor references for vendor remediation guidance. If immediate patching is not possible, apply compensating controls and limit exposure of vulnerable surfaces.

Detection & Monitoring

Track authentication anomalies, unexpected file writes, and suspicious plugin API activity around affected components.

Business Impact Lens

Prioritize remediation where affected components process customer data, admin sessions, or Internet-exposed workflows.