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CVE-2025-12641 - Awesome Support Plugin

CVE-2025-12641

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.

CVE-2025-12641

MEDIUM CVSS 6.5 Published 2026-01-16 Updated 2026-01-16
AI Risk Elevated (70/100) Active Exploit: No strong signal Published Exploit: No public exploit references Priority: P3 Priority
Severity Band MEDIUM
CVSS Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L
Affected Components 3
Reference Links 6
AI Risk Engine Elevated (70/100)
Exploitability High
Active Exploitation No strong signal
Published Exploit Status No public exploit references

Threat Timeline

  1. 2026-01-16 CVE published and first recorded in the threat feed.
  2. 2026-01-16 Record updated with latest vulnerability metadata.
  3. 2026-04-09 AI technical context refreshed for mitigation and impact guidance.
  4. Now Monitoring for follow-up changes, linked references, and new related CVEs.

AI Context

Machine-generated threat intelligence

AI Updated 6 days ago

AI enriched 6 days ago (2026-04-09 05:56 UTC)

Technical Summary

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote…

Potential Impact

Severity is MEDIUM (CVSS 6.5). Depending on deployment context, affected components may be exposed to unauthorized actions or data integrity risk.

Exploitability Assessment

Exploitability is assessed as High based on remote code execution potential, low-bar exploit prerequisites.

Primary risk drivers: remote code execution potential, low-bar exploit prerequisites

Mitigation Recommendations

Validate affected product versions, prioritize patching, and monitor references for vendor remediation guidance. If immediate patching is not possible, apply compensating controls and limit exposure of vulnerable surfaces.

Detection & Monitoring

Track authentication anomalies, unexpected file writes, and suspicious plugin API activity around affected components.

Business Impact Lens

Prioritize remediation where affected components process customer data, admin sessions, or Internet-exposed workflows.

Affected Products

Awesome Support PLUGIN · awesome-support Affected range not specified Fixed version not specified
Changeset PLUGIN · changeset Affected range not specified Fixed version not specified
Support PLUGIN · support Affected range not specified Fixed version not specified

References

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