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Home / Threats / CVE-2024-8548

CVE-2024-8548 - Kb Support Plugin

CVE-2024-8548

Vulnerability CVE-2024-8548 PLUGIN kb-support HIGH

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants.

CVE-2024-8548

HIGH CVSS 8.1 Published 2024-10-01 Updated 2025-02-10
AI Risk Elevated (73/100) Active Exploit: No strong signal Published Exploit: No public exploit references Priority: P3 Priority
Severity Band HIGH
CVSS Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
Affected Components 2
Reference Links 10
AI Risk Engine Elevated (73/100)
Exploitability High
Active Exploitation No strong signal
Published Exploit Status No public exploit references

Threat Timeline

  1. 2024-10-01 CVE published and first recorded in the threat feed.
  2. 2025-02-10 Record updated with latest vulnerability metadata.
  3. 2026-04-09 AI technical context refreshed for mitigation and impact guidance.
  4. Now Monitoring for follow-up changes, linked references, and new related CVEs.

AI Context

Machine-generated threat intelligence

AI Updated 14 days ago

AI enriched 14 days ago (2026-04-09 07:19 UTC)

Technical Summary

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and…

Potential Impact

Severity is HIGH (CVSS 8.1). Depending on deployment context, affected components may be exposed to unauthorized actions or data integrity risk.

Exploitability Assessment

Exploitability is assessed as High based on severity and technical exposure profile.

Primary risk drivers: severity and technical exposure profile

Mitigation Recommendations

Validate affected product versions, prioritize patching, and monitor references for vendor remediation guidance. If immediate patching is not possible, apply compensating controls and limit exposure of vulnerable surfaces.

Detection & Monitoring

Track authentication anomalies, unexpected file writes, and suspicious plugin API activity around affected components.

Business Impact Lens

Prioritize remediation where affected components process customer data, admin sessions, or Internet-exposed workflows.

References

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