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CVE-2024-7094 - Js Support Ticket Plugin

CVE-2024-7094

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to PHP Code Injection leading to Remote Code Execution in all versions up to, and including, 2.8.6 via the 'storeTheme' function. This is due to a lack of sanitization on user-supplied values, which replace values in the style.php file, along with missing capability checks. This makes it possible for unauthenticated attackers to execute code on the server. This issue was partially patched in 2.8.6 when the code injection issue was resolved, and fully patched in 2.8.7 when the missing authorization and cross-site request forgery protection was added.

CVE-2024-7094

CRITICAL CVSS 9.8 Published 2024-08-13 Updated 2024-08-13
AI Risk Critical (100/100) Active Exploit: No strong signal Published Exploit: No public exploit references Priority: P1 Immediate
Severity Band CRITICAL
CVSS Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Affected Components 2
Reference Links 6
AI Risk Engine Critical (100/100)
Exploitability Very High
Active Exploitation No strong signal
Published Exploit Status No public exploit references

Threat Timeline

  1. 2024-08-13 CVE published and first recorded in the threat feed.
  2. 2024-08-13 Record updated with latest vulnerability metadata.
  3. 2026-04-09 AI technical context refreshed for mitigation and impact guidance.
  4. Now Monitoring for follow-up changes, linked references, and new related CVEs.

AI Context

Machine-generated threat intelligence

AI Updated 6 days ago

AI enriched 6 days ago (2026-04-09 07:19 UTC)

Technical Summary

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to PHP Code Injection leading to Remote Code Execution in all versions up to, and including, 2.8.6 via the 'storeTheme' function. This is due to a lack of sanitization on user-supplied values, which replace values in the style.php file, along with missing capability checks. This makes it possible for unauthenticated attackers to execute code on the server. This issue was partially patched in…

Potential Impact

Severity is CRITICAL (CVSS 9.8). Depending on deployment context, affected components may be exposed to unauthorized actions or data integrity risk.

Exploitability Assessment

Exploitability is assessed as Very High based on remote code execution potential, low-bar exploit prerequisites.

Primary risk drivers: remote code execution potential, low-bar exploit prerequisites

Mitigation Recommendations

Validate affected product versions, prioritize patching, and monitor references for vendor remediation guidance. If immediate patching is not possible, apply compensating controls and limit exposure of vulnerable surfaces.

Detection & Monitoring

Track authentication anomalies, unexpected file writes, and suspicious plugin API activity around affected components.

Business Impact Lens

Prioritize remediation where affected components process customer data, admin sessions, or Internet-exposed workflows.

Affected Products

Js Support Ticket PLUGIN · js-support-ticket Affected range not specified Fixed in: 2.8.6
Support PLUGIN · support Affected range not specified Fixed in: 2.8.6

References

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