CVE-2023-5254 - Chatbot Plugin
CVE-2023-5254
The ChatBot plugin for WordPress is vulnerable to Sensitive Information Exposure in versions up to, and including, 4.8.9 via the qcld_wb_chatbot_check_user function. This can allow unauthenticated attackers to extract sensitive data including confirmation as to whether a user name exists on the site as well as order information for existing users.
CVE-2023-5254
MEDIUM
CVSS 5.3
Published 2023-10-19
Updated 2025-05-12
AI Risk Elevated (60/100)
Active Exploit: No strong signal
Published Exploit: No public exploit references
Priority: P3 Priority
Severity Band
MEDIUM
CVSS Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Affected Components
2
Reference Links
3
AI Risk Engine
Elevated (60/100)
Exploitability
High
Active Exploitation
No strong signal
Published Exploit Status
No public exploit references
AI Context
Machine-generated threat intelligence
AI
Updated 7 days ago
AI enriched 7 days ago (2026-04-09 06:21 UTC)
Technical Summary
The ChatBot plugin for WordPress is vulnerable to Sensitive Information Exposure in versions up to, and including, 4.8.9 via the qcld_wb_chatbot_check_user function. This can allow unauthenticated attackers to extract sensitive data including confirmation as to whether a user name exists on the site as well as order information for existing users.
Potential Impact
Severity is MEDIUM (CVSS 5.3). Depending on deployment context, affected components may be exposed to unauthorized actions or data integrity risk.
Exploitability Assessment
Exploitability is assessed as High based on remote code execution potential, low-bar exploit prerequisites.
Primary risk drivers: remote code execution potential, low-bar exploit prerequisites
Mitigation Recommendations
Validate affected product versions, prioritize patching, and monitor references for vendor remediation guidance. If immediate patching is not possible, apply compensating controls and limit exposure of vulnerable surfaces.
Detection & Monitoring
Track authentication anomalies, unexpected file writes, and suspicious plugin API activity around affected components.
Business Impact Lens
Prioritize remediation where affected components process customer data, admin sessions, or Internet-exposed workflows.