CVE-2021-24914 - Before 0 Plugin
CVE-2021-24914
The Tawk.To Live Chat WordPress plugin before 0.6.0 does not have capability and CSRF checks in the tawkto_setwidget and tawkto_removewidget AJAX actions, available to any authenticated user. The first one allows low-privileged users (including simple subscribers) to change the 'tawkto-embed-widget-page-id' and 'tawkto-embed-widget-widget-id' parameters. Any authenticated user can thus link the vulnerable website to their own Tawk.to instance. Consequently, they will be able to monitor the vulnerable website and interact with its visitors (receive contact messages, answer, ...). They will also be able to display an arbitrary Knowledge Base. The second one will remove the live chat widget from pages.
CVE-2021-24914
HIGH
CVSS 8.0
Published 2021-12-06
Updated 2024-11-21
AI Risk Elevated (72/100)
Active Exploit: No strong signal
Published Exploit: No public exploit references
Priority: P3 Priority
Severity Band
HIGH
CVSS Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H
Affected Components
2
Reference Links
1
AI Risk Engine
Elevated (72/100)
Exploitability
High
Active Exploitation
No strong signal
Published Exploit Status
No public exploit references
AI Context
Machine-generated threat intelligence
AI
Updated 5 days ago
AI enriched 5 days ago (2026-04-11 00:39 UTC)
Technical Summary
The Tawk.To Live Chat WordPress plugin before 0.6.0 does not have capability and CSRF checks in the tawkto_setwidget and tawkto_removewidget AJAX actions, available to any authenticated user. The first one allows low-privileged users (including simple subscribers) to change the 'tawkto-embed-widget-page-id' and 'tawkto-embed-widget-widget-id' parameters. Any authenticated user can thus link the vulnerable website to their own Tawk.to instance. Consequently, they will be able to monitor the vulnerable website and interact with its visitors (receive contact messages, answer, ...). They will also…
Potential Impact
Severity is HIGH (CVSS 8.0). Depending on deployment context, affected components may be exposed to unauthorized actions or data integrity risk.
Exploitability Assessment
Exploitability is assessed as High based on severity and technical exposure profile.
Primary risk drivers: severity and technical exposure profile
Mitigation Recommendations
Validate affected product versions, prioritize patching, and monitor references for vendor remediation guidance. If immediate patching is not possible, apply compensating controls and limit exposure of vulnerable surfaces.
Detection & Monitoring
Track authentication anomalies, unexpected file writes, and suspicious plugin API activity around affected components.
Business Impact Lens
AI risk score 72/100 (Elevated, High) with priority P3 Priority. Prioritize remediation where affected components process customer data, admin sessions, or Internet-exposed workflows.