Threat Entry Updated 2026-04-15

CVE-2026-1251 - SupportCandy – Helpdesk & Customer Support Ticket System Plugin

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.

PLUGIN SupportCandy – Helpdesk & Customer Support Ticket System

CVE-2026-1251

MEDIUM CVSS 5.4 2026-01-31

Risk Score

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Threat Entry Updated 2026-04-15

CVE-2026-0683 - SupportCandy – Helpdesk & Customer Support Ticket System Plugin

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to SQL Injection via the Number-type custom field filter in all versions up to, and including, 3.4.4. This is due to insufficient escaping on the user-supplied operand value when using the equals operator and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with Subscriber-level access and above (customers), to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

PLUGIN SupportCandy – Helpdesk & Customer Support Ticket System

CVE-2026-0683

MEDIUM CVSS 6.5 2026-01-31

Risk Score

Open Full Technical Breakdown